2 pts Question 3 From a value chain perspective, are the actions a firm takes to directly provide a product or service to customers, whereas, are actions required to sustain the firm that are not directly part of product or service creation C primary activities; support activities capabilities, resources C support activities; primary activities substitutes; resources OO C resources, capabilities Question 4 2 pts In the retail industry, ABC tries to add value to their products and services so they can attract customers who are willing to pay a higher price. ABC can be described as utilizing which of the following strategy? Differentiation strategy CLocal strategy C Regional strategy C Cost-leadership strategy C Global strategy

Respuesta :

The actions required to sustain the firm that are not directly part of product or service creation is primary activities; support activities.

In the retail industry, ABC can be described as utilizing differentiation strategy.

A differentiation strategy is a tactic used by organizations to attract clients by offering them something distinctively different from what their rivals may be selling in the market.

Differentiation is essential to business success because it enables organizations to carve out distinctive niches in cutthroat marketplaces or sectors. Many business leaders strive to build organizations that are all things to all men, but it is a nearly unachievable goal. In markets where: Consumer wants and applications of the product are varied, differentiation techniques frequently perform well. Competitors in the business can differentiate themselves with product features that appeal to certain purchasers according to a variety of buyer preferences.

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