Question

Assessment
A customer hands you $3,850 in cash and would like to purchase 14 prepaid cards of
$275 each. The customer hands you the cash with an expired ID, and is expecting you to
process the transaction.
You must decline the transaction for the following reasons: (Select all that apply)
A customer may not purchase more than $2,000 in prepaid cards within a 24-hour period.
We do not sell prepaid cards.
The POS will prompt for customer ID for all prepaid card purchases.
Customer ID must be a valid (not expired) government issued photo ID (US or Canadian
issued driver's license, state ID, passport; US military ID, US Territory ID)
The customer appears to be purchasing prepaid cards just below the threshold where an ID
would be needed.
The customer is attempting to purchase more than the allowable number of gift cards in a
single transaction.

Answer 1

Answer:

You must decline the transaction for the following reasons:

A customer may not purchase more than $2,000 in prepaid cards within a 24-hour period.

Customer ID must be a valid (not expired) government issued photo ID (US or Canadian  issued driver's license, state ID, passport; US military ID, US Territory ID)

Customers may not purchase more than $250 at the assisted check out (ACO).

Explanation:  

A customer may not purchase more than $2,000 worth of prepaid products in one business day.

POS will prompt cashiers for an ID at $300:

POS will prompt cashiers to scan or manually enter a valid ID for purchases  at   $300.

Customers may not purchase more than 10 prepaid cards in one day.

Customers may not purchase more than $250 at the assisted check out (ACO).

Managing our prepaid card limits on a daily basis is run, similar to our money order process. The 2,000 daily limits for prepaid/gift cards is accomplished through a partnership with  APPRISS.

 Note :

The POS Register does not allow a single transaction over $2,000 to ensure CVS/pharmacy is in compliance with federal regulations.

Breaking up transactions to allow the purchase of more than $2,000

in prepaid products to one customer, couple or group is strictly against CVS/pharmacy policy and may result in disciplinary action up to, and including, termination of employment.