Question

Alex is injured and rushed to Care Hospitals for treatment. He spent 69 minutes at the hospital out of which he filled a form for 21 ​minutes, stood in the queue for 20 ​minutes, doctor treated him for 16 ​minutes, and payment time was 12 minutes. What is the service cycle efficiency for his​ visit?

Answer 1

Answer:

23.19%

Explanation:

Data given in the question

Spending minutes in the hospital = 69

Queue time = 20 minutes

Form filling time = 21 minutes

Doctor treatment time = 16 minutes

Payment time = 12 minutes

So, by considering the above information, the service cycle efficiency is

Service cycle efficiency = Doctor Treatment time ÷ Total time spent in the hospital

= 16 minutes ÷ 69 minutes

= 23.19%