_______ believed that quality stemmed from "constancy of purpose," and that managers should stress teamwork, be helpful rather than simply give orders, and make employees feel comfortable about asking questions.
A- Max Weber
B- Mary Parker Follett
C- W. Edwards Deming

Respuesta :

Answer:

The correct answer is letter "C": W. Edwards Deming.

Explanation:

American statistician W. Edwards Deming (1900-1993) is mainly known for his study in the field of corporate quality. According to Deming, managers should cease dependence on inspection to achieve quality and improve constantly the production and planning processes. It is believed that Deming's theory helped Japan recovery after World War II (WWII).

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