contestada

9. Which of the following best describes service operations? (1 point)

production processes in which resources are combined to create finished products

production processes in which resources are broken down into components to create finished products

activities producing intangible and tangible products, such as entertainment, transportation, and education

activities producing tangible products, such as radios, newspapers, buses, and textbooks



10. While goods are ________, services are ________. (1 point)

analytic; leveraged

produced; performed

analytic; produced

produced; leveraged