Edinberry's, a restaurant located in south texas, offers a variety of foods and entertainment opportunities to its customers. the restaurant is famous for its fine steaks, spicy chili, and outstanding customer service. in order to maintain the restaurant's reputation for putting its customers first, the marketing manager at edinberry's has developed marketing activities that are directed at the waiters and waitresses. these marketing activities are an example of __________ and are designed to help the restaurant employees to maintain an exceptional customer experience.
