Answer: 40.13% of the soda bottles will have a volume less than 32 oz.
First, we need to find the z-score. That is the number of standard deviations below the mean.
(32 - 32.3) / 1.2 = -0.25
A bottle of 32 oz is -0.25 standard deviations below the mean. Use a standard normal distribution probability table and you will find the 40.13% of the scores are below a z-score of -0.25.