Respuesta :

In Roberts Seven Stage Crisis Intervention Model the second step is to make mental contact and quickly create a collaborative relationship. You are decided to connect psychologically with the person in crisis. The next step will be to identify the problems the individual is experiencing.

Answer

The correct answer is Build Rapport.

The second stage in the intervention model deals with building rapport.

Explanation

The seven step process of Intervention Model is used in the times of crises by an organization. By using this model the organization can systematically tackle the crises by making a systematic intervention in the process.  

Further Explanation

The second stage in the intervention model is about building rapport where the organizations build rapport with the employees and the workers which helps them to have knowledge about their viewpoint and experience. It further allows the organization and the management to make the employees realize about the efforts and initiatives taken by their end to resolve the crises. Thus this step helps to establish and build confidence between worker and the organization. The following steps involve the organization to know the cause of the crises, deal with the emotions of the clients, find an alternative solution to the crises, and prepare action plan and conducting regular follow ups.

Learn More  

Learn more about the intervention and its importance for the client: https://brainly.com/question/8880956 ; Answer by Azaleambailey

Learn more about the three types of the intervention:

https://brainly.com/question/2859897 ;  Answer by Sweetbee633

Keywords

Importance of intervention in the organization, ways of handling the crises, stages in the in intervention model, seven step intervention model.