Question

Arbitration generally occurs between a union and management when __________.
a. the two sides have failed to settle their dispute and produce a new contract
b. workers cross union picket lines to report to work
c. workers deliberately reduce the rate of production
d. the two sides have settled their dispute

Answer 1

Arbitration generally occurs between a union and management when "a. the two sides have failed to settle their dispute and produce a new contract," since this means that the two sides submit their grievances to a third party, the mediates the conflict. 

Answer 2

Answer:

A.

the two sides have failed to settle their dispute and produce a new contract

Explanation: