Question

Laurie daley is examining customer-servicecosts in the southern region of capitol products. capitol products has more than 200 separate electricalproducts that are sold with a 6-month guarantee of full repair or replacement with a new product. when aproduct is returned by a customer, a service report is prepared. this service report includes details of theproblem and the time and cost of resolving the problem. weekly data for the most recent 8-week periodare as follows:

Answer 1

When they are asking about the plot relationship between customer-service costs and number of service reports, if the relationship is economically plausible is, there is a positive relationship between the number of service reports (a cost driver) and the customer-service department costs. This relationship is economically plausible.