Focus on "middle 95 percent min. to min" first. The central 95% of the area under the std. normal curve represents -2 std. dev. up to 2 std. dev. We need to convert std. dev. here into the actual x (minute) values, using the z-score formula:
x - 12
z = -------------- Let this equal -2 first and find x; then let this equal 2, and find x
2
x - 12
x again: -2 = ---------- => -4 = x - 12 => 8 = x
2
This means, when we're considering the middle 95% of cases, the minimum cooking time is 8 minutes. The max would then be 12+4 = 16 minutes.
Hope this helps you get started. Try solving the other 3 parts. Let me know if you need further help with this.