Some erp systems integrate _________ capabilities that allow sales departments to manage call centers, support customers, and keep track of sales commissions.

Respuesta :

Some erp systems integrate software capabilities that allow sales departments to manage call centers, support customers, and keep track of sales commissions.
That software is 
Customer relationship management (CRM).
One of the most important features of ERP systems is that they are based on single comprehensive database to share data or information across the enterprise and on the internal side, ERP system integration can be thought to be finished and complete.