When tony is in a bad mood, he more easily recalls his parents' critical comments than their encouraging ones. when he is in a good mood, he more easily recalls their encouraging comments than their critical ones. this best illustrates that our mood states influence the process of?

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W0lf93
This shows encoding and retrieval. People use memories that they had in the past in order to understand situations that are happening in their current life. They relate these memories and current situations in order to understand them much better.
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