unfortunately over the years the art of customer service has declined. the customer is always right was a phrase that was widely over use and has been exhausted and the customer also has taken advantage of that. I worked in a restaurant for a strong number of years and watched many guests complain and gripe to get free items. I take great pride in giving exceptional customer service and it deeply hurts when it goes unnoticed or unappreciated I can swallow no tip but I I am deeply saddened by zero appreciation and I end up taking that home with me.
