Question

what is the value of learning the four levels and corresponding staff attitudes cpi

Answer 1

The value of learning the four levels and corresponding staff attitudes is that it helps us to prevent escalation or de-escalation in crisis situations.

Answer 2

The value of learning the four levels and corresponding staff attitudes bare:

• It helps in quick intervention
• It helps a person to behave calmly and rationally
• It helps to settle disputes

When a person learns the four levels of the corresponding staff attitudes, it would give the person suitable training on how to quickly identify ad avert crises before they escalate.

• This is important as it helps a person to avoid either overreacting or underreacting and maintain emotional control

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