Hello,
Let's assume
[tex]t=z- \dfrac{1}{z} \\\\
t^2=z^2-2+ \dfrac{1}{z^2}= 11-2=9==\ \textgreater \ t=3\\\\
t^3=z^3-3z^2* \dfrac{1}{z} +3z* \dfrac{1}{z^2} - \dfrac{1}{z^3} \\\\
=z^3 - \dfrac{1}{z^3} -3(z-\dfrac{1}{z})\\\\
z^3 - \dfrac{1}{z^3}=t^3+3t=3^3+9=27+9=36
[/tex]