Answer:hardworking, polite, and courteous individuals who provided excellent service to their passengers. The text describes them as "smooth and professional," "courteous and helpful," and "polite and attentive." These phrases suggest that the Pullman Porters were dedicated to their jobs and took pride in providing top-notch service to their passengers. They were meticulous in their duties and went above and beyond to ensure the comfort and satisfaction of those they served.
(Text evidence: "smooth and professional," "courteous and helpful," "polite and attentive")
Explanation: