You are appointed by the Ports Authority to assess the problems at Durban Port and advise them on possible solutions on these problems. In your brief the Authority indicated that there are some problems that are leading to inefficiency and that requires urgent attention. Less ships are docking at Durban Port and on enquiry the shipping lines quoted long waiting times and congestion. They also said that the off-loading takes long. By utilising the articles in Leaming unit 7 and the theories in the unit, advise the Authority how they should address the problems to get more shipping lines to see the Durban port as a port of choice?