Respuesta :
Answer: Max should take the following actions to address the counterproductive work behavior (CWB) he is observing:
- Address the Behavior Directly: Max should have a private conversation with each of the team members involved in the horseplay. He should clearly communicate his observations and express his concerns about how their behavior is affecting productivity and potentially compromising safety on the construction site.
- Set Clear Expectations: Max should clearly outline the expected behavior on the construction site, emphasizing the importance of professionalism, safety, and productivity. He should make it clear that horseplay is not tolerated and may result in disciplinary action.
- Provide Feedback and Coaching: Max should offer constructive feedback to the team members involved, focusing on how their behavior impacts the team and the project as a whole. He should also offer guidance on alternative ways to engage with their work and their colleagues in a more productive and professional manner.
- Enforce Consequences: If the behavior persists despite initial warnings and coaching, Max may need to implement disciplinary measures, such as formal warnings or temporary suspension from the project. It's essential to follow company policies and procedures when administering disciplinary action.
- Promote Team Unity and Engagement: Max should foster a positive work environment where team members feel motivated and engaged in their work. Encouraging teamwork, open communication, and mutual respect can help prevent future instances of CWB.
- Lead by Example: Max should demonstrate the behavior he expects from his team by being punctual, professional, and focused on the job at hand. Leading by example can set a positive tone for the team and reinforce the importance of adhering to company standards.
Explanation:
By taking these actions, Max can effectively address the counterproductive work behavior he is witnessing and create a more productive and positive work environment on the construction site.