Under most normal circumstances a diabetic emergency will most likely be hypoglycemia, a low blood sugar. The first step always is to call 911, and if CPR is known prepare for possible arrest and support if patient becomes unresponsive.
There are two ways that people are ablebto correct such a diabetic emergency, or at least prevent until EMS arrives. Some Diabetic may have a container containing a Glucagon shot which should have instructions on its use. NEVER!! Inject insulin (it will say what is Glucagon and what is insulin). Another thindoyou can do is to offer a simple sugar like juice to the patient.