Answer
While dealing with customers you should have a very positive attitude and believe that one is capable of solving all problems that arise or of finding help if necessary and be very motivated to serve the customers in providing them with what they need either info or products.
Explanation
This is because customers normally remember and judge you according to the approach you make to them once they come to you so that they can have your service. So if you have a positive attitude towards your customers this will help you deliver and be in a position to achieve your goals as well it will help you maintain them.This will be determined by the way you listen to them because they want to be listened to and expect a good or a positive response.
