Question

One afternoon, the clerk at the customer service desk of a large retail store got bored and started stating different return policies to each customer. customers waiting in line and overhearing the different policies would probably feel that the store's handling of returns lacked:

Answer 1

The customers in line overhearing the different policies would probably feel that the store's handling of returns lacked procedural fairness! Definitely not the ideal way of handling the situation. (: I hope all is well, and you pass! good luck, rockstar! (: