Question

Jane says, "no phone calls, no paperwork, no interruptions, no getting up early." robert replies, "sounds like you're looking forward to your vacation." robert used which of the following listening skills?
a. effective observation
b. paraphrasing
c. effective repeating
d. eye contact

Answer 1

The effective observation was the listening skill that Robert used during his interaction with Jane. In addition, effective observation theorises that what makes a social work effective is by using his or her observations with regards to different cases. It is highly efficient in the teaching-learning process.

Answer 2

Answer:

b. paraphrasing

Explanation:

Listening skills are abilities that people have that make them better at listening to people, in this case Jane is saying that she will not be available for work related issues, and that she is going to sleep late, robert paraphrases what she is saying by saying "Sounds like you are looking forward to your vacation" because paraphrasing is basically putting what the other person is saying in your own words.