so..hmm if you check the picture below, that's when it reaches the highest point
[tex]\bf \textit{vertex of a parabola}\\ \quad \\
\begin{array}{lccclll}
h=&-16t^2&+96t&+3952\\
&\uparrow &\uparrow &\uparrow \\
&a&b&c
\end{array}\qquad
\left(-\cfrac{{{ b}}}{2{{ a}}}\quad ,\quad {{ c}}-\cfrac{{{ b}}^2}{4{{ a}}}\right)[/tex]
so the rocket's maximum height was [tex]\bf {{ c}}-\cfrac{{{ b}}^2}{4{{ a}}}[/tex] and it took [tex]\bf -\cfrac{{{ b}}}{2{{ a}}}[/tex] minutes to get there
now, when does it hit the ground? well, when f(x) = 0, that is, [tex]\bf 0=-16t^2+96t+3952[/tex]
solve for "t"