o Supply Chain Planning Software (demand forecasting)- accumulates data about orders from retail customers, sales from retail outlets, and data about manufacturing and delivery capability to assist in planning for each of the SCM steps
o Supply Chain Execution Software- automates the SCM steps; ERP software is assigned to this category as it receives customer orders, routes orders to an appropriate warehouse, and executes the invoice for the sale; many of the connections between players in the supply chain are B2B automated interfaces
