During iteration planning, the product owner introduces multiple new stories to the team. After a lot of discussion, the team decides to insert spikes into the iteration for research. How should a scrum master help resolve this issue?

The Scrum master functions in problem-solving workshops much like a facilitator. They facilitate and promote conversations. Without imposing their own answers, they assist the team in finding new paths to take. The scrum master ensures that testing and experimentation have enough room and time.

The Scrum Master is in charge of putting Scrum into practice, according to the Scrum Guide. They achieve this by helping everyone comprehend the Scrum philosophy and practice in order to serve the Scrum Team and the larger organization. Scrum Masters perform more than this. The role of a Scrum Master has numerous dimensions and layers. Soft skills are necessary for Scrum Masters in order to coach and mentor members of the Scrum Team as well as other employees of the firm, as well as to spread the word about Scrum and encourage more agility. It is the duty of Scrum Masters to support the success of their teams, and this typically means offering them group or one-on-one help.

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