A company that works to create a culture that encourages rank-and-file employees to make suggestions is developing a perspective of the balanced scorecard known as innovation and learning perspective. The Option A is correct.
Generally, growth perspective is the part of the balanced scorecard that refers to intangible assets (such as employee skills and abilities) that are required to maintain internal processes in the organization. Its includes employee training and corporate cultural attitudes related to both individual and corporate self-improvement.
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