Kevin and Matt are conducting study abroad interviews for students but disagree on how to long to interview. The type of conflict are they experiencing is procedural conflict.
Conflict over procedures can arise over issues like who should be engaged in a decision, how to proceed, where to meet, or which norms should be adhered to. Examples of procedural conflicts include disagreements between co-owners of a corporation and disputes between parents about how to discipline their children.
When two or more organisational members disagree on a task's objectives or its specifics, this conflict frequently results. A argument over a course of action to be taken, such as the marketing strategy for a new product, with one's supervisor or other team members is an example of substantive conflict.
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