5. you have been asked to conceptualize a customer loyalty model of a bank. you must use the following six variables for building a model: 1. customer evaluation of service quality; 2. customer satisfaction with the place; 3. relationship equity; 4. value equity; 5. brand equity; and 6. loyalty intentions. start your answer by defining each of the variables in a banking context, then construct a conceptual model using these six variables (constructs). finally, justify and discuss your model.

You have been asked to conceptualize a customer loyalty model for a bank. you must use the following six variables for building a model customer evaluation of service quality.

Customer loyalty describes the ongoing emotional relationship between you and your customers and how happy they are to engage with you and purchase from you repeatedly compared to your competitors. Loyalty is a byproduct of a customer's positive experience with you and creates trust.

Customer loyalty is the willingness and desire of consumers to repeatedly purchase products or use services from a company that has had a good experience. Customer loyalty is a satisfying relationship with a business that customers frequent.

Loyalty is not a soft skill, but it does require a high level of commitment, entrepreneurship, and integrity. In fact, loyalty is a strategy related to decisions that affect both employees and customers. Loyalty is the key to retaining customers.

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