Graham wa acting a the facilitator at a problem-olving meeting. He noticed that Denie, one of the participant, wa continually going off-topic and rambling on about noncritical iue. He told Denie, "I’m not ure I undertand how your obervation relate to our meeting goal. " Graham’ comment helped Denie get back on track to the topic at hand. What trategy of keeping a team focued on it objective did Graham ue?
