A culturally competent police officer can anticipate a community member's expectation even if he or she cannot articulate it. Individuals who are skilled in resolving conflict can explicitly state what may be very real but is hidden from people's awareness.
Understanding differences in cultural needs, beliefs, and motivations enables policemen to be more effective and prepared to engage with the populations they serve. A lack of community understanding leads to increased tension and misconceptions, putting everyone involved at an unfairness. A culturally competent police officer can predict a community member's expectation even if he or she cannot articulate it.
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