Question

some users report that frequent system crashes have started happening on their workstations. upon further investigation, you notice that these users all have received a recent update to the same application. where would you go to conduct a root cause analysis? answer application log network log security log firewall log

Answer 1

Some users report that frequent system crashes have started happening on their workstations. upon further investigation, you notice that these users all have received a recent update to the same application. Where you ought to go to to conduct a root cause analysis is: "The application log" (Option A)

What is a root cause analysis?

The process of determining the fundamental causes of issues in order to identify viable remedies is known as root cause analysis (RCA). RCA believes that consistently preventing and resolving core issues is far more successful than treating ad hoc symptoms and putting out fires.

The primary purpose is, as the name suggests, to determine the root cause of a problem or incident. The second purpose is to understand how to repair, adjust for, or learn from problems caused by the underlying cause. The third and most crucial purpose is to use what you learned from the analysis to prevent future problems.

Learn more about application logs:
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