what is servqual? multiple choice question. a quality audit tool used widely in the service sector a service sector quality award given annually a customer survey template used in the service industry

Question

16-11-2022
Business

contestada

what is servqual? multiple choice question. a quality audit tool used widely in the service sector a service sector quality award given annually a customer survey template used in the service industry

Respuesta :

Otras preguntas

If you know the answer to this question answer. For 25 points. And brainly.Thank You. Match the important vocabulary to the correct definition. A law that deals

If x = −4 is a zero of the polynomial function f(x) = 2x3 + 13x2 + 23x + 12, which of the following is another zero of f(x) A. X=4 B. X=-1 C. X= 1 D. X=12

The Taj Mahal was built as a __________. A. government building for Parliament B. shrine to Buddha and his priests C. tomb for a Muslim emperor's

A star in a distant galaxy is 97 trillion km from earth.How many years would it take light to get from the star to earth?

In what ways does the author show how a protective tariff will benefit people in his town?

Danes puppy weighed 8 ounces when it was born.Now the puppy weighs 18 times as much as it did when it was born. How many pounds does Danes puppy weigh now.

The top of an aquifer is an____ layer, the bottom of the aquifer is an____ A. Rechargeable/ nonreachargeable B. Permeable/ impermeable C. Impermeable/ permeab

Why does a person's heart rate increase during exercise? (1) Less oxygen is needed.(2) More oxygen is needed. (3) Less carbon dioxide is needed. (4) More carbon

The popular idea that terminally ill and bereaved people go through predictable stages, such as denial, anger, and so forth:

At STP, the temperature is __ degrees Celcius and __ K. Question 2 options: 1.) 273; 0 2.) 0; 273 3.) 373; 100 4.) 100; 373

ACCESS MORE

febyyyvaalentina febyyyvaalentina · Answer 1 · 2022-11-23T15:30:35+01:00

Servqual can be defined as (c.) A quality audit tool used widely in the Service Sector. Servqual also can be defined as a measurement or monitor quality.

SERVQUAL generally can be defined as a multi-dimensional research instrument designed to capture perceptions and also expectations from consumer. Servqual also can be defined as measurement of service along five dimensions that are believed to represent service quality. There are several dimensions of servqual, there are responsiveness, assurance, tangibility, reliability, and empathy.

Here you can learn more about servqual https://brainly.com/question/7031264

#SPJ4