a standard deviation of 5 and a mean of 41. Using the empirical rule (described in the book), the percentage of requests for replacement lightbulbs that fall between 36 and 41 is approximately 26.5%.
One standard deviation (+1), or 41 plus five, above the mean, is equal to 46.
41 - 5 = 36 is equal to one standard deviation (-1) below the mean.
A normal distribution has 68% of its data between -1 and +1; between 36 and 46 requests and between 41 and 46 requests (between the mean and +1) make up half of this range. 53/2 = 26.5%
Response: 26.5%
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