The two answers which illustrate an empathetic response from a user support person are I think I can help you with this and I can provide you with a workaround for this problem.
An emphatic response is one that is made firmly since the speaker believes what they are stating. When a counselor responds empathically, they articulate the sentiments their client has stated and explain why they exist (again, according to the client).
It aids in building patient trust by demonstrating your concern for their well-being. It aids patients in better understanding their own feelings. Before they start talking to someone, they frequently simply have hazy perceptions of their worries. An empathic response also helps the patient develop their own problem-solving skills.
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