Given a Normal Distribution, you know that:
- The Standard Deviation is:
[tex]\sigma=10[/tex]- The Mean is:
[tex]\mu=0[/tex]The formula for calculating the z-score is:
[tex]z=\frac{X-\mu}{\sigma}[/tex]Where μ is the Mean and σ is the Standard Deviation.
In this case, the score is 20 points above the mean, therefore;
[tex]X=\mu+20=0+20=20[/tex]Therefore, by substituting values into the formula and evaluating, you get:
[tex]z=\frac{20-0}{10}[/tex][tex]z=\frac{20}{10}[/tex][tex]z=2[/tex]Hence, the answer is:
[tex]z=2[/tex]