You see a coworker struggling to connect with a Customer. They step away from the Customer briefly, and you quietly offer assistance They insist they're fine on their own.
What would you be most and least likely to do?
PICK ONE OF EACH Most or Least
*Stay nearby so you can assist if needed. Tell them you are there to help if you can.
*Be honest and tell your coworker they are at risk of upsetting the Customer. Offer to work together
*Don't force the situation. Dealing with an upset Customer might be a good lesson, and you can offer advice later.
*Speak to your Store Manager and see what they advise.
