Despite that the program is established to reduce rehospitalization rates but rather, the rates drop dramatically once the new program is established, hence, we can conclude that another event occurring during the time of the study might explain away the change.
In medical sector, a case management refers to a health care process in which a typical professional helps a patient or client develop a plan that coordinates & integrates the support services that the client needs which allows to optimize the healthcare and psycho-social possible goals and outcomes.
However, when we adopted the program, but an adverse outcome is achieved, therefore, another event occurring during the time of the study might explain away the change.
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