A direct approach is typically the best option when writing messages that contain good news or straightforward, neutral information.
Using the "you" view, responding to the inquiry, and seizing the chance to also introduce a different product or service will help you promote your business. Limit emails to a single question per recipient. Segment the questions and respond to them at various times. Each question should be set off with specific formatting. Avoid using lists with numbers or bullets. Pre-writing, drafting, and the final revising stage, which includes editing and proofreading, are the three stages that make up the writing process.
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