Direct customer interviews are a challenging but effective way to verify the findings of a customer journey map is true.
A Customer (also known as a client, buyer, or purchaser) is the person who receives an item, service, product, or idea from a seller, vendor, or supplier through a financial transaction or exchange for money or some other valuable consideration. Early communities relied on a favor-based gift economy. Later, when commerce grew, fewer lasting human relationships were formed, based on temporary wants rather than long-term social desires.
Customers are those who buy goods and services, whereas clients are those who receive specialized advise and answers. Despite the fact that such distinctions have no current semantic weight, agencies such as legal companies, film studios, and health care providers prefer client, whereas grocery stores, banks, and restaurants prefer customer.
To Learn about customer visit :
brainly.com/question/13472502
#SPJ4
