Question

Compare two different companies' products or services within the same industry.

Describe the one with great service experiences and the other with poor service experiences that you have encountered. What were the variables/differentiators that, in your mind, separate the two companies?

Answer 1

Answer:

The telecommunication company Jio has better plan availability and very affordable prices.

Explanation:

• The companies we take are from Telecommunication industry that is Jio and Airtel.
• Jio has better voice and data plans in affordable rate whereas Airtel provides plan at expensive rate.
• Variable that I took while differetiating are affordability and better Option availability.

Thus to conclude, Jio provides better product variety as compare to their counterpart.