Question

Identify the telephone etiquette that will make your telephone calls productive.

Answer 1

The telephone etiquette that will make your telephone calls productive

Plan a mini-agenda. Be professional and courteous. Avoid telephone tag. Leave complete voice mail messages.

There is a risk that business communications will become less successful if social and professional interactions become more relaxed. Telephone Etiquettes to follow are:

Choose a time for the call that is convenient for all parties.

Put that time apart on your calendar to avoid distractions and problems.

Establish a call agenda and outcome so that everyone is working toward the same objectives.

To ensure that the phone call doesn't fall through the cracks of someone's hectic schedule, send reminders.

Start off the call in a cordial manner. It's similar to starting a speech with a joke in that it sets the mood and gets people or a group interested.

Don't be late. Keep the meeting to a half-hour to respect the other people's busy schedules.

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