According to your text the ultimate goal of delivering superior customer service is to:_________

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16-08-2022
Business

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According to your text the ultimate goal of delivering superior customer service is to:_________

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QWCyan QWCyan · Answer 1 · 2022-08-20T11:27:39+02:00

Increasing brand loyalty is the ultimate aim of delivering superior customer service. Once brand loyalty is increased the customer feels more satisfied in dealing with you and will not try to shift to your competitor. The way of increasing brand loyalty is by answering the questions of the customers quickly and effectively.

For increasing brand loyalty the three P's of professionalism, patience, and a people-first attitude should be maintained. These may change according to the service provided but it is essential that these guidelines should be kept in mind while dealing with customers. The customers should be able to enjoy a cost-effective experience after buying the product. If they feel that their purchase was not cost-effective they will try to change the brand and this will lead to the loss of the customer.

Brand loyalty means increasing the loyalty of the brand you are dealing with and this is very important for having long and lasting relationships with customers.