All formal complaints will be reported within 3 calendar days to the first General Courts- Martial Convening Authority (GCMCA) in the chain of command.
What is the difference between a formal and informal complaint?
Informal complaints may be resolved directly by the individual, with the help of another unit member, the commander or other person in the complainant's chain of command. A formal complaint is one that complaint files in writing and swears to the accuracy of the information.
What is the purpose of the informal stage of the complaint process?
The purpose of the Informal EEO Complaint Process: o Gives FSA notice of the alleged claim; o Assists the individual in defining the claim against FSA; and o Offers an opportunity for informal resolution of the claim.
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