A small business specializing in computer repair implements an automated process that routes customer requests to the technician best suited for the job. Though the automated solution only reduces a few minutes of time from each request, it results in the business being able to complete several hundred more service orders per year. Which quality of automation is described in this example?.

Automation improves quality in a number of ways: eliminating human error, improving consistency and accuracy, giving the ability to create more complex goods, and identifying errors along the way. Eliminating human error - People are inherently imperfect, so what we make will be imperfect as well

How automation improves quality?

Because automated quality control improves inspection measurement reliability, it makes it easier to accurately measure intricate parts and high throughput production lines. These systems can capture more data for large quantities of parts faster.

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