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When telephoning patients who have not returned to the office for normal maintenance and recall appointments, several of the patients remark that the office has changed and that it isn’t as nice as it used to be. The dentist instructs the dental assistant to create a list of improvements that would enhance the dental office setting. What aspects and areas of the dental office should be assessed, and what factors should be considered when making changes to the dental office?

The aspects and areas of the dental office which should be assessed and factors which should be considered when making changes to the dental office include:

Improvement of public relations.

Efficient user experience data gathering.

Who is Dentist?

This is a healthcare professional who specializes in the diagnosis and treatment of any defect related to the oral cavity in individuals.

There should be improvement of public relations so as to ensure customer satisfaction being enhanced. Customer data should also be stored appropriately to prevent it from being disclosed and to ensure that the data matches that of the patient.

The changes in dental officer should include it being user friendly so as to enable patients to be comfortable with visiting.

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