Respuesta :
In returns of the five basic supply chain activities customers and product returns. Five characteristics or elements can be thought of as being present in supply chain management in order to assure sustainability and efficacy.
Unavoidably, customers will want to return items. This could occur for a variety of reasons, such as damage, noncompliance with quality standards, defective products, products that are past their expiration dates or are close to doing so, or products that were delivered in the wrong quantity or with the incorrect products.
The process of returning an item and receiving a refund are both critical to the customer experience.
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