The cost of quality involves the cost of all the four warranties. rework. scrap and supplies.
The costs of quality of a firm is usually categorized into four types, which includes prevention costs, appraisal costs, internal failure costs, and external failure costs.
The rework costs and scrap costs are involved in the internal failure costs as they are given birth due to internal operations failure.
On the other hand, warranties costs are involved under external failure costs.
Inspection costs are covered under the appraisal costs.
Cost of quality (COQ) is defined as the methodology which allows the organization to determine to which extent resources of the organization are used for activities that prevent poor quality.
It appraises the quality of the organization’s products or services, and which resulted from internal and external failures.
To know more about cost of quality here:
https://brainly.com/question/24182361
#SPJ4
