Tyler works as a senior customer service associate at a large financial services firm. When the stock market closes each day, he is responsible for entering the closing prices of funds and processing withdrawals. These responsibilities would likely be considered as

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Tyler is employed by a sizable financial services company as a senior customer service associate. He is in charge of entering the closing values of funds and executing withdrawals each day when the stock market closes. These duties would probably be regarded as routine task performance.

Routine task performance

Routine task performance involves well-known reactions to demands that come up normally, routinely, or in another predictable fashion. For routine-cognitive activities, routine task input is most prevalent in either clerical vocations or in jobs such as machine operators or assembly workers (for routine- manual tasks). 27 Each task is rated from one to 10, with ten denoting the task that is most frequently performed in this occupation. 28 We tested with a few somewhat different classification schemes.

The average of "Set Limits, Tolerances, or Standards" (routine cognitive tasks), which measures adaptability to situations requiring the precise attainment of set limits, tolerances, or standards, and "Finger Dexterity" (routine manual tasks), which measures ability to move fingers and manipulate small objects with fingers quickly or accurately.

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