The scenario demonstrates how a customer's perception of value can influence buying behavior.
It is the set of conscious and unconscious criteria defined by a customer in relation to a brand. A customer's perception of value is related to the benefits they will have when consuming a specific brand, as in the case of the question, the Coach purse.
Therefore, creating value for customers is one of the main objectives of a company's marketing, as increasing brand equity generates competitive and economic advantages relevant to organizational success.
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